Automated bonus settlement relieves controlling, trading partners and suppliers
Contract Company Services GmbH & Co. KG is the market-leading purchasing and service cooperation for owner-operated specialist, timber and retail dealers in the construction segment. The Contract Company mediates between almost 80 shareholders and over approx. 800 suppliers in Germany and Austria. To calculate the best purchasing agreements facing such a large number of locations and suppliers and to guarantee the timely automatic bonus settlement and distribution, the Contract Company has been relying on IBB's BONSAI software since 2018. Despite the rapid expansion since the introduction of BONSAI, the purchasing company has saved a lot of time in processing the rebate management and also minimizes errors.
The corporate structure of Contract Company has become increasingly complex since its foundation in 2006: For example, new shareholders and suppliers are continuously being added, which
leads to a rapid increase in purchasing volumes. Before the introduction of BONSAI, various manual systems were used for the rebate management. This meant that various Excel spreadsheets had to be filled by hand, which made evaluations and settlements particularly time-consuming and error-prone. In 2017, the capacity limit had been reached and a new solution was needed . “We looked around for a software that offered everything from a single source: Rebate management, bonus settlement and distribution. It was particularly important to us that the software processes all data automatically and in an audit-proof manner. BONSAI from IBB convinced us and has been an integral part of our everyday work since 2018,” says Dirk Gibowsky, Managing Director of Contract Company.
PR OMPT BONUS DISTRIBUTION DESPITE RAPID GROWTH
Gudrun Schleyer, the main person responsible for controlling at Contract Company, works with BONSAI on a daily basis and knows first-hand what relief the changeover has brought: “BONSAI from IBB creates a transparent overview of all agreements. We can always see where we need to renegotiate or adjust our purchasing volumes to get the best terms for our shareholders,” says Schleyer.
“We are particularly pleased that we can now distribute bonuses promptly and also during the year, a great added value for our shareholders. Previously, the bonus distribution was only possible at the end of the year due to lots of efforts needed .” Since the introduction of BONSAI, the corporate structure has continued to grow.
Twelve new shareholders have joined the company, which includes around 50 branches. “Despite our rapid growth , thanks to BONSAI from IBB we always keep an overview and can continue to guarantee our shareholders the best service ,” says Schleyer.
RELIEF FOR SUPPLIERS THROUGH THE BONSAI PARTNER PORTAL
Most Contract Company suppliers use the BONSAI Partner Portal, which enables secure and efficient data exchange between trading partners. “Our customers can intuitively and with little effort request report turnovers from any supplier. The input interface is optimized specifically for each supplier and the turnover data is automatically assigned to the correct branch,” explains Robert Schellander, Head of IBB’s Support Team. “Registering turnover figures for suppliers meant an enormous amount of effort before the change. The BONSAI Partner Portal accelerates this process and we get a lot of positive feedback for the ease of use.” says Gudrun Schleyer. The shareholders benefit among other things, also from transparent detailed invoices, which also depict extensive amounts of data in a clear and structured manner.
EXEMPLARY CUSTOMER SUPPORT AND ONGOING DEVELOPMENT OF THE SOFTWARE
Contract Company looked at several solutions, before choosing BONSAI from IBB. “No other software could be individually adapted to our requirements to the same extent. IBB has immediately understood our complex corporate structure and the challenges coming from it. This made the first consulting round already decisive for our decision,” recalls Jannik Schwarz-Ewert, Assistant to the Executive Board at Contract Company. Particularly satisfying for those responsible was the ongoing service of IBB. “For urgent requests, we immediately get a contact person assigned. When something changes in our use of BONSAI, it can be further adapted by IBB without any problems to the new conditions”, Schwarz-Ewert concludes.