E-Commerce beauty retailer uses software BONSAI from IBB for managing its rebates and settlements

As one of the largest beauty online pure players in Germany, Flaconi GmbH needed a software solution that automates all steps from negotiating rebate contracts with suppliers to calculating and settling bonus agreements.
With BONSAI from IBB, the company has chosen a solution that effectively simplifies flaconi's day­to­day business by providing everything from a single source. At the same time the software can be continuously adapted to the individual, agile requirements of the online retailer. Thanks to automatisation and a lower error rate compared to manual processing of data, flaconi saves time and money.

As one of the leading online stores for beauty products in Germany, Flaconi GmbH sells around 55,000 different products from more than 900 international brands. Given the large number of suppliers, the management of rebates is one of flaconi’s most important business processes. “We have reviewed a number of software solutions for rebate management, but IBB’s BONSAI clearly stood out from comparable products. No other solution can be adapted so individually to our requirements,” explains Samy Sayed, Product Owner Finance at flaconi. BONSAI was able to impress with its flexibility: “We needed a solution that maps all agreements and rebates of all suppliers quickly, transparently and securely. We are particularly impressed by the efficiency of the software – our time savings speak for themselves.”

From contract generation to bonus settlement: one single source of truth

The entire process – from the generation of contracts with suppliers, to rebate management and settlement of agreements – is handled by flaconi with BONSAI’s integrated solution. “We offer BONSAI users the possibility to continuously adapt the range of functions. This flexibility is one of the main reasons why companies choose us,” says Christian Zeidler, Managing Director of IBB. The security of the data is a top priority for IBB; data is presented transparently and handled in an audit-proof way. “BONSAI calculates the ideal purchasing volumes, for example, to reach the next bonus step for discounts. A function from which our customers draw a lot of benefit in the end,” explains Samy Sayed from flaconi. BONSAI also provides planning security for purchases from suppliers by performing forecasts.

Ongoing support, short training period

Samy Sayed highlights the ongoing support from IBB’s service team: “Even when we were setting up the software, IBB advised us on how we could make our day-to-day business more efficient. They drew our attention to functions of the software that are now a regular part of our day-to-day work and significantly simplify work processes.” Even after BONSAI has gone live, IBB is available to answer questions and quickly implements any necessary adjustments. In the future, it is planned that flaconi will use further functionalities of BONSAI in order to save even more time in the process. “With IBB, we have found a business partner that contributes significantly to flaconi’s economic efficiency. That’s why we are looking forward to deepening our successful cooperation and will continue to work with BONSAI in the future,” concludes Sayed.

About flaconi:

flaconi.de is one of the leading German online stores for beauty products and offers an incomparable selection of perfumes, skincare, make-up, hair care as well as tools and accessories.

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