OPTIMISING BUSINESS PROCESSES

As part of its ongoing efforts to optimise its business processes, CARAT has decided to implement BONSAI in order to provide detailed bonus statements to its members and increase the transparency of the rebate management process. The implementation represents an important milestone in CARAT’s digital transformation.

By using BONSAI, all processes relating to agreements and bonus payments can be centralised and automated, resulting in a significant increase in efficiency and transparency in these areas. This progressive approach enables CARAT to react more promptly to changes in the market while ensuring consistent and error-free handling of processes. In its day-to-day business, CARAT has to map and process a wide range of agreements and rebate models. The option of fully integrated settlement via BONSAI offers significant added value for the head office and its members. “BONSAI gives us the opportunity to provide our members with an optimal overview of current bonuses and subsequent agreements. In particular, the forecasts from BONSAI are an excellent tool for managing bonus development for our members,” says Sabina Stoica, Director Finance & Business Consulting at CARAT and ad-CARGO.

BONSAI PARTNER PORTAL

CARAT also uses the fully integrated “BONSAI Partner Portal”, which enables a secure and efficient data exchange with suppliers. When linking them to BONSAI, CARAT took proactive steps to ensure fast onboarding, optimise the invoicing process and ensure full use of the portal by all suppliers. The efforts are already evident in improved cooperation and increased efficiency in the processes relating to bonus settlements.

DIGITALISATION PROCESS

The transition from the methods previously used to modern digital solutions at CARAT to a modern and digital solution is an important step towards increasing efficiency and competitiveness. The company has identified the fact that efficient rebate management depends on the speed and accuracy of its processes. By supporting its suppliers in reporting turnovers and switching from traditional methods to structured electronic data collection, CARAT is using yet another lever for faster and smoother bonus settlement.

“We are asking our suppliers to follow us into the world of digitalisation in order to further expand our services for our members. This step, which is not always easy, is absolutely necessary in order to remain competitive. The supplier portal in BONSAI creates the best conditions for this,” explains Sabina Stoica.

CARAT’s approach demonstrates its commitment to promoting a collaborative and progressive business relationship in which all parties benefit from the advantages of digital transformation.

A SPECIAL PARTNERSHIP

A successful partnership has evolved between CARAT and IBB, particularly with regard to the optimisation of rebate management. Through active cooperation and a special level of commitment, the two partners work together to implement the best solutions for important business processes.

Martin Kulnigg, Managing Director at IBB, emphasises: “Our cooperation with CARAT goes beyond traditional customer-supplier relationships. Together we are developing even better solutions for the daily challenges faced by CARAT. The direct exchange with the department and the understanding of its individual requirements for a bonus settlement system allow us to create tailor-made solutions that offer real added value and lay the foundation for future innovations.”

This partnership impressively demonstrates how the use of advanced software solutions such as BONSAI can support and optimise complex business processes.